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Terms & Conditions of Trade

TERMS OF SALE

  1. ALL PAYMENTS ARE SUBJECT TO TERMS LISTED ON THE INVOICE AND ARE DUE BY ‘DUE DATE’

  2. IF SENT TO COLLECTION, CUSTOMER WILL BE LIABLE FOR ALL COLLECTION FEES

  3. INVOICES OVER 30 DAYS OLD WILL BE SUBJECT TO FINANCE CHARGE

  4. ALL CORE ARE DUE WITHIN 30 DAYS OF DATE OF SALE ANY PAST DUE CORES MAY BE ACCEPTED LESS A LATE FEE

  5. BY ACCEPTING THIS ORDER YOU ARE AGREEING TO THE TERMS AND CONDITION SET FORTH BY DEFINITIVE AEROSPACE SOLUTIONS LTD AT WWW.DEFAERSOLUTIONS.COM

  6. DEFINITIVE AEROSPACE SOLUTIONS LTD RESERVES THE RIGHT TO BILL BACK ANY OVERAGES FOUND WITH RETURNED CORES INCLUDING VENDOR REPAIR PRICE INCREASES.

  7. A 20% MINIMUM RESTOCK WILL APPLY TO ALL UNITS RETURNED FOR CREDIT NOT ASSOCIATED WITH A WARRANTY CLAIM

  8. ALL RETURN SHIPPING, FREIGHT, CUSTOMS, DUTY, TAXES OR ANY CHARGE ASSOCIATED WITH ANY RETURN WILL NOT BE COVERED BY DEFINITIVE AEROSPACE SOLUTIONS LTD.

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DEFINITIVE AEROSPACE SOLUTIONS LTD fully complies with all UK export control regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR).

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As a Term of Sale, DEFINITIVE AEROSPACE SOLUTIONS LTD requires its customers to use reasonable efforts to cooperate with, and assist, DEFINITIVE AEROSPACE SOLUTIONS LTD in the correct identification and classification of items provided by the customer or manufactured to customer’s requirements, designs and/or specifications, which may be subject to UK export control regulations. If the customer cannot, or will not, make commonly reasonable efforts to assist DEFINITIVE AEROSPACE SOLUTIONS LTD in the correct identification or classification of items relative to UK export control regulations, then the customer hereby indemnifies and holds harmless DEFINITIVE AEROSPACE SOLUTIONS LTD from any resulting violation and/or penalties which may arise from the inaccurate classification of items and any resulting exports of such items which occurs.

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The term ‘item’ (as described herein) includes product or hardware, technical data, software, or technology which is subject to any UK export regulation. “Item” does not just refer to the physical product itself.

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DEFINITIVE AEROSPACE SOLUTIONS LTD will not export restricted items without documented proof of a license or agreement from the appropriate UK governmental authority, and will follow all terms, conditions and provisos on such license or agreement as a condition of exporting and engaging in business with its customers.

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DEFINITIVE AEROSPACE SOLUTIONS LTD shall not be liable in any way to customers or third parties for delays caused by licensing issues to the extent such licensing issues arise out of customer’s failure to cooperate with and assist DEFINITIVE AEROSPACE SOLUTIONS LTD in its efforts to accurately classify items provided by the customer or manufactured to the customer’s requirements, designs and/or specifications.

TERMS OF PURCHASE

  1. NEW ITEMS MUST BE SUPPLIED WITH A “NEW” 8130-3 OR EASA FORM 1 TRACEABLE TO THE OEM OR AN ALTERNATIVE SOURCE TO BE APROVED BY DEFINITIVE AEROSPACE SOLUTIONS LTD PRIOR TO DELIVERY. OVERHAULED/REPAIRED/SERVICEABLE PARTS MUST BE SUPPLIED WITH A DUAL RELEASE 8130-3 OR EASA FORM 1

  2. ALL ITEMS ARE SUBJECT TO OUR INSPECTION, NEW AND UNUSED PARTS CAN BE RETURNED FOR FULL CREDIT.

  3. IF SUSPECT/COUNTERFEIT PARTS ARE FURNISHED UNDER THIS PO, SUCH ITEMS WILL BE IMPOUNDED BY DEFINITIVE AEROSPACE SOLUTIONS LTD.

  4. BY ACCEPTING THIS ORDER YOU AGREE TO OUR TERMS & CONDITIONS AT WWW.DEFAERSOLUTIONS.COM

  5. IF THE INVOICE PRICE WILL NOT MATCH THE PO, NOTIFY THE BUYER TO GET AN UPDATED PO PRIOR TO SHIPMENT, OTHERWISE DEFINITIVE AEROSPACE SOLUTIONS LTD WILL PAY THE PO PRICE. PARTIAL SHIPMENTS ACCEPTED, EARLY SHIPMENTS MUST BE APPROVED.

  6. SHIPPING METHOD & ACCT No# PROVIDED MUST BE USED, DEFINITIVE AEROSPACE SOLUTIONS LTD WILL NOT PAY INVOICED SHIPPING.

  7. 7. WHEN USING DEFINITIVE AEROSPACE SOLUTIONS LTD SHIPPING ACCOUNT No# DO NOT DECLARE VALUE, DEFINITIVE AEROSPACE SOLUTIONS LTD SELF INSURES ALL SHIPMENTS SENT ON DEFINITIVE AEROSPACE SOLUTIONS LTD ACCOUNTS.

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EXCHANGE POLICY:


Exchange prices are based on the customer returning a repairable core of the same part number. DEFINITIVE AEROSPACE SOLUTIONS LTD reserves the option to reject any returned units that have been damaged from abnormal causes, such as fire, crash, submersion, cannibalisations, unauthorised repair or excessive wear. Units found to be economically non- repairable will be returned. The customer will have the opportunity to send a suitable core or the core charge will apply as originally invoiced. Cost of any repair above normal charges which is found, either at the time of the exchange or latter during overhaul, will be billed in addition to the exchange price. If an acceptable core is not received within thirty (30) days of date of invoice, the applicable core change will be due. If an acceptable core is received more than thirty (30) days past the date of invoice. DEFINITIVE AEROSPACE SOLUTIONS LTD reserves the right to credit the core charge less a 20% late fee.

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WARRANTY POLICY:

 

All components sold by DEFINITIVE AEROSPACE SOLUTIONS LTD are accompanied with the warranty provided by the respective authorised repair facility or OEM. DEFINITIVE AEROSPACE SOLUTIONS LTD accepts warranty returns for any unit sold in guaranteed repairable condition that is deemed non repairable or BER by an authorised repair facility.

LIMITATION OF WARRANTY

The above warranty shall be the sole and exclusive remedy. The foregoing warranty is limited and exclusive. DEFINITIVE AEROSPACE SOLUTIONS LTD makes no other warranty, express or implied, of merchantability or fitness for a particular purpose. In no event will DEFINITIVE AEROSPACE SOLUTIONS LTD be liable for resultant damage, loss or use, or consequential damages.

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RETURN POLICY:

 

Any unit purchases from DEFINITIVE AEROSPACE SOLUTIONS LTD may be returned for credit, in its original unopened packaging, via appropriate shipping methods within thirty (30) days of the purchase at its original price less a 20% restocking fee. The purchase price of any unopened unit returned after this period and up to the first sixty (60) days after the initial sale may be credited to the customer’s account less a 25% restocking fee. DEFINITIVE AEROSPACE SOLUTIONS LTD reserves the option to deduct an additional 25% for each additional thirty- (30) day period the customer keeps the unopened unit.

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If the unit is purchased from a third-party vendor by DEFINITIVE AEROSPACE SOLUTIONS LTD on behalf of the customer, DEFINITIVE AEROSPACE SOLUTIONS LTD reserves the option to invoice the customer for any restock fees charged by the third-party vendor.

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DEFINITIVE AEROSPACE SOLUTIONS LTD reserves the option to invoice the customer for costs incurred in the re-certification of any unit returned for credit.

 

If any unit returned for claimed warranty is found to be functional with no defects, DEFINITIVE AEROSPACE SOLUTIONS LTD reserves the option to invoice the customer for cost incurred in the re-certification of that unit.

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